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Online Services: Ask Us

One-stop guide for online services available through the Cambridge Public Library

Ask Us

We are here to help you! 
Send us your comments, questions, and suggestions. We will respond usually within 2 business days. 
Please provide your library card number if you need assistance with your library account.
 

Email: library@cambridgema.gov

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For the Main Library: Call us at 617-349-4040

Phone Service:

Monday 9 a.m. - 5 p.m.

Tuesday - Wednesday 12 a.m. - 7 p.m.

Thursday - Saturday 9 a.m. - 4 p.m.                          

Outside of these hours, please leave a message. 

Contactless Holds Pickup Hours: 

Tuesday - Wednesday: 

  • Seniors and at-risk individuals: 12 p.m. - 1 p.m.
  • General pickup hours: 1 p.m. - 7 p.m.

Thursday - Saturday:

  • Seniors and at-risk individuals: 9 a.m. - 10 a.m.
  • General pickup hours: 10 a.m. - 4 p.m.

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For the Boudreau Branch: Call us at 617-349-4017

Phone Service and Contactless Holds Pickup Hours: 

Monday 11 a.m. - 5:30 p.m.

Wednesday 11 a.m. - 5:30 p.m.

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For the Central Square Branch: Call us at 617-349-4010

Phone Service and Contactless Holds Pickup Hours: 

Monday - Wednesday 11 a.m. - 5:30 p.m.

Thursday 1 p.m. - 7 p.m.

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For the O'Neill Branch: Call us at 617-349-4023

Phone Service and Contactless Holds Pickup Hours: 

Wednesday 1 p.m. - 7 p.m.

Thursday - Friday 11 a.m. - 5:30 p.m.

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For the Valente Branch: Call us at 617-349-4015

Phone Service and Contactless Holds Pickup Hours: 

Monday - Tuesday 11 a.m - 5:30 p.m

Friday 11 a.m - 5:30 p.m.

In cold and inclement weather, holds pickup may take place in the library vestibule or lobby. Patrons are asked to limit their group size and must wear face coverings and maintain physical distance from library staff and other patrons. Per City requirements, visitors to City buildings must provide contact information (name, phone/email) in case contact tracing is necessary due to a COVID-19 exposure.

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Check out our Contactless Holds Pickup web page for more information! 

We are responding as best as we can, and we appreciate your understanding around any delays.

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Your Next Great Read

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Tell us about your reading tastes and habits using the link below and we'll email you 3 titles we think you will love. All ages and reading interests welcome. Try it today!

 

Your Next Great Read

 

Frequently Asked Questions

For quick answers available 24/7 visit our

Frequently Asked Questions 

The Main Library Book Drop is now open! 

  • Branch locations are accepting returns during limited hours. Please check our calendar for details. 

• No fines will be assessed during the closure

• Online collection available 24/7

Need a library card? Create one here: https://library.minlib.net/selfreg 

• To reset/ create a PIN/Password, visit library.minlib.net/pinreset